Plainly put
How this works
Hoover Crawl Space does not waterproof anything. It is a way to reach a local company that does. Here is what happens between picking up the phone and someone looking under your house.
Call (205) 555-0115From call to proposal
You call the number on this site
Your call goes to an independent waterproofing company that works in your area. You are not handed around a list.
You describe what is wrong
Where the damp or water is, what kind of space it is and what you have tried. They will ask where the house is.
They arrange to look
A proper answer needs eyes on the crawl space or basement and on the ground outside. The company sets the day and time with you directly.
They give you their proposal
It should say what they found, what they would do and what it costs, in writing. Ask whether there is any charge for the visit when you book it.
You choose
Hire them, get another opinion or leave it. Any contract is between you and that company.
What to have in mind when you call
You do not need technical words. Say what you would say to a neighbor: the smell, the puddle, the soft floor by the back door.
It helps to know roughly how old the house is, whether it has a crawl space, a basement or both, and whether the wet side faces uphill. If you have photographs, mention them. Some companies will look at pictures before they visit.
The picture here is an illustration, not a customer.
What it costs you, and who pays whom
You pay nothing to this site. The company that answers may pay a fee for the introduction, which is how the site is kept running. That fee does not change with whether you hire them.
What the work itself costs is set by the company after it has seen the house. The page on what affects the price explains why two houses on one street can get very different figures.
What this site does not do
- It does not send its own staff. There are none to send.
- It does not inspect, price or carry out work, and it does not stand behind anyone's work.
- It does not check a company's license or insurance for you. You do that, and the guide to choosing a company shows how.
- It does not promise that a company can come on a particular day, or at all, at every address.
The full wording is in the referral disclosure.
Who should call, and who should not
Call if you own or live in a house in or near Hoover and want water or damp kept out of its crawl space or basement.
Please do not call this number to sell something, to ask about work on a commercial building, or for a plumber or roofer. You would reach a waterproofing company that cannot help with those.